
If you have any further questions or concerns about an iTunes copy of your movies, please contact the support team at Flixster Customer Care for UltraViolet.”Ī quick scan of support forums shows the UltraViolet folks have started cracking down and stopped offering up iTunes codes as a replacement for AppleTV owners. “- iTunes does not currently support streaming or downloading of UltraViolet movies and TV shows. Besides pointing out the obvious - that the code was an UltraViolet one - the various customer support teams basically went in circles, pointing out the myriad devices that do support UltraViolet and pointing the finger at Apple for not supporting the standard. I contacted customer support at Flixster (the client for downloading and playing UltraViolet movies), UltraViolet and Warner Brothers (the studio that released Pacific Rim). And while UltraViolet movies can be downloaded and played on Macs and iOS devices (after a Flickster app is installed), the format is incompatible with iTunes and AppleTV.Īnd now it looks as though UltraViolet is pushing back and no longer exchanging iTunes download codes.
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That digital download was UltraViolet, the cloud-based, DRM-laden digital movie standard being pushed by film studios. This weekend, I picked up the Blu-ray package with digital download. Definitely something you want to see in all its high definition glory. It was available as an early release on iTunes weeks ago, but as badly as I wanted to buy it, I held off until it was available on store shelves. I bought a movie a few years ago that came with an UltraViolet digital download, but an e-mail to customer service yielded an iTunes code instead. The digital copy is convenient and it helps to save wear and tear on the disc when it comes to casual viewing. I don’t mind paying the extra to have the Blu-ray version for my library and a lower quality (but still pretty good) digital version for iTunes to load up the iPads or if one of the kids wants to watch the movie on their computer or an AppleTV-equipped TV. Actually, I frequently buy the Blu-ray + digital copy option. When there’s a movie that simply must be in the highest commercially available quality, I buy it on Blu-ray.
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It’s pretty good quality (especially the HD titles), iTunes pricing is comparable to buying a disc off the shelf (plus iTunes cards are constantly on sale which can be leveraged for discounted pricing), having the movie ready on demand instead of driving to a store is useful and Apple has been on a tear lately with early release versions of movies - Monsters University, for example, was available a full month before its retail release date. When I pick up a movie that’s okay, or one that’s good but doesn’t really showcase special effects, I tend to simply buy it on iTunes. In particular, the insistence on pushing UltraViolet exclusively seems thickheaded. But the studios seem determined to mess up a good thing through competing standards for digital downloads. We have Apple TVs throughout the house and an iTunes library large enough that the computer hosting it has a 6 TB external hard drive exclusively for that purpose. I’m beginning to lose patience with the whole digital movies thing.ĭon’t get me wrong, I think the idea of having a digital copy of a movie and being able to watch it on all our devices is great.
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Screen capture of Flixster during Pacific Rim install
